Frequently Asked Questions
Q. How fast do the mopeds go?
A. The standard mopeds go about 40 mph. Our upgrades go about 45 mph. Upgrades are only available for experienced riders.
Q. Why are they called mopeds when they look like scooters?
A. In Hawaii they are classified as mopeds even though they have no pedals and are called scooter in other states, like California.
Q. I have never ridden a scooter before, do I need experience?
A. No experience is necessary. About 70 percent of our customers have never ridden a moped until they came to us. We give free lessons and will not let you leave until you feel comfortable. It is just like riding a bicycle!
Q. Where am I allowed to drive a moped?
A. You are allowed to drive the mopeds on every road except for H-1, H-2, H-3, the Pali and the Like Like.
Q. Can the mopeds make it to the North Shore?
A. Sure! All you have to do is follow the coast all the way around!
Q. Is there a weight limit?
A. There is no weight limit. You should see the football players that rent during the Pro Bowl!
Q. Do I need to make a reservation?
A. Hawaii is busy year round, so to guarantee we will have your moped you must reserve it online. Also when you reserve online you are receiving 10 percent cheaper rate than our advertised walk-in rate.
Q. Can I ride double on a moped?
A. It is against the law in the state of Hawaii to ride two people on a moped. If you have a motorcycle license you might consider renting our classic or premium models. They seat 2 people and can ride on all roadways.
Q. Where should we take the mopeds?
A. Be adventurous! Go everywhere, but you must go to Diamond Head, Hanauma Bay, and Kailua. Check out our tours page for some suggested routes.
Q. What does the rental include?
A. The rental includes helmets, locks detailed tour maps and a new well maintained scooter.
Q. Where are we allowed to park the mopeds and what do you mean you offer overnight parking?
A. You can conveniently park the mopeds on the sidewalk. Make sure to attach them to the bike racks. We have a secure parking garage designated for our customers that is accessible 24 hours a day for just $5.
Q. Do I need a drivers license?
A. All you need is a drivers license for our standard, sport and deluxe models. For our classic and premium models you will need a motorcycle license.
Q. What if I only have a license from another country?
A. As long as it makes sense when you present it to us at the shop it should be ok.
Q. How old do you have to be to rent a moped?
A. You must be 18 years old to rent a moped.
Q. Do you require a deposit, and if so how much?
A. A credit card(visa, mastercard, discover, jcb or amex) is required and $100 is authorized for every moped it is responsible for.
Q. How do I reserve with the power pass and go oahu card online?
A. All reservations for the Go Oahu Card or Power Pass must be made online. For all Go Card customers simply typle the discount code “Go” at the time of the rental and you will receive a free 4 hour rental. For all Power Pass customers your discount code is “Power” A credit card is still required to create the reservation. Simply present your card at the time of the rental and your credit card will never be charged. Click here for information on the Go Oahu Card and here for information on the Power Pass.
Q. What if I return my rental early?
A. We can offer credit for all early returns, but are unable to issue refunds. If you are not sure of how long you want your rental just rent it for the minimum time and you can always extend. We will gladly prorate the rental rate.
